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Serving Over 20,000 US Medical Transcriptionists

Yep, all the work is in India now. I bet the quality is great! sm

Posted By: MadMT on 2006-05-08
In Reply to: Heartland... now what do we do? - NiceGirl

They'll get theirs in the end. They should be ashamed of themselves. What a crappy way to tell us too. The supervisors didn't even have the balls to tell us, they made HR do it. We should file a lawsuit.

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They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
The fact is, if you think the sound quality and platform at Transcend are great, you have not had
many other experiences with "sophisticated" equipment or companies.  Heavens, their idea of big cutting-edge technology is being able to have a drop down list to pick from dictators, though that was an incomplete mess.  Defend it all you want, but they are not cutting edge at all.  Definitely a step back in time for lots of us, and who wants to move backwards, slower platforms, working off paper lists, manually filling in demos, and horrible sound quality, for LESS money? No thanks! 
I find the sound quality not so great on some accounts. I guess it depends on what account you get
Great pay rate on a 55 ccl, great lady to work for and work is not tough. sm

It is all IC work, although you still are expected to give a schedule if you are doing stat coverage.  Only major drawback is the big wait for your first check -- almost a month from the time of your first invoice.


Good luck!  

You are pathetic! I have a great life, loving family, work for a great company.
You might want to fix that.

You really don't have to shout (angry person), but yes you are wrong!!

That is my last word to you!

I will add that getting a great pay check every other Friday from Medware really puts a huge smile on my face.
YOG - Lots of work, great office staff, great money. NM
It's a great company -- lots of work and great pay. sm
Web site is www.mditrans.net.  If you need anymore info, feel free to ask. 
Quality and quantity of work is always there
with the exception of the first couple of hours after a holiday. Pay is like clock work. Never late. Direct deposit. Still on my 90 days probation with them and got production bonus already. Highly recommend. Very nice people, great communication, easy platform to learn.
NO, NO - if your work is whatever % quality - can't remember the %
Your work stands for your quality. If your
work is fine, you have nothing to worry about. If your work is below 98, you have something to worry about. You cannot score below 98% because of commas. Sounds like you are in a bit of denial. Your work is your proof. If QA is out to get you, then your errors are not errors, and that is all the proof you need. Only major critical errors bring scores down that low. You might be under the eye of QA, but I doubt its a vendetta. QA's job is to assure quality. Don't take it personally, take it professionally and aim to improve - for the patient's sake.
I did, but it has been awhile. The quality of the work was

horrendous and it would have been easier to retype reports than to correct them.  The MTs kept making the same mistakes over and over again.  They also had some accounts that ESL didn't come close to describing them.  I am very good with ESL and routinely transcribe 85-90% ESLs, but these were some of the worst I've every come across, plus the sound quality was pitiful. 

If you open your original post and towards the bottom click on related posts you'll find lots of info about SS as a company, that would be enough to help you decide if you want to work there at all.


Sound quality and now, no work
I just love it when I get up early to work my required sch'd hours and see 0 reports on all my accounts. The DQS system had horrible sound quality even when I worked at MedQuist, so I don't believe it's much to do with any given company but more due to the platform of choice.
Yes, experience does not always equal quality work!
When the quality/quantity of work digresses
then the company should get rid of the Editor - they should hire them on probationary terms to begin with if this has been a problem in the past.   I stupidly agreed to 3 cpl and another time 4 cpl and could work a straight 8 hour shift and be lucky to do 300 lines.  The quality of the dictation/work/system was so poor.  I'm sure we have all had experiences good and bad.
The quality of the Indian work is so poor, sm
that the company will eventually lose the accounts, thereby the US MTs lose even more work!!

As soon as a company offshores, it creates its own doom. (A chink in the armor, so to speak.) It will eventually come back and bite the company where it hurts--unfortunately, it's the US MTs who get hurt the most.

Offshoring is putting US MTs out of work, plain and simple.

When you've been around this business a little longer, you'll understand.

if your take home is $6.50/hour and your doing quality MT work...sm
sweetness, it's time for you to find another profession. You can go flip burgers with bennies for that pay. This is an example of why our pay scale is so low. There are those MTs who are willing to work for peanuts. One should never make this low wage in this profession. You must either have to do a lot of researching because you lack medical terminology knowledge, or the company you are working for is putting the screws to you. I truly feel sorry that you find are willing to do this. Good luck to you.
Why is it hard to produce quality work?
You are either good at your job or not. If not, then find another line of work. If you don't think you are paid enough to take the time to produce quality work, then find another company to work for.
I work for DSG now and the sound quality is just fine sm
now that they are not doing MQ subcontracting.

However, I'm wondering why they are hiring. Of course all companies want their reports back in the right TAT but why do they always have to over hire? I am sure they want weekend and night coverage. That's a problem I think with any company. Even at MQ we are being asked to change our working hours to afternoon, evenings and weekends.
Much good work going to India. Bad work left
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Can anyone comment on the sound quality and JLG and work availability? nm
DRC if you're capable of high quality work.
DRC (Digital Records Corp.) is a top-of-the line company to work for, if you are capable of doing top-of-the-line work. 
Thank you Jennifer - in turn - I think you get better quality work - less blanks! nm
Does anyone have actual experience in the quality of off-shore work?
A physical therapist in my area said they kept a file of the funniest errors they received from the off-shore work. I do believe that most of the hospital staff that get the work back care diddly-squat about quality -- it's probably not read, only filed.
I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
Now most of the work is done in India.
Anybody know about the quality of the work CBay out of Annapolis puts out with their totally Indian
based company. Just curious who does the proofing for them.
To say the work that comes in from India is awful...

... is an understatement. I would pull some of those jobs that had beentranscribed in India and there were some that had entire sections crossed out and retyped because they were wrong (and scary wrong too - wrong medications...). The hospital I used to work for uses them and when I still worked at HealthScribe India was doing this hospitals discharge  summaries. I refuse to use that hospital because I know the transcription will be of very poor quality andI refuse to play games with my health and the health of my loves ones.


Work is going to India or some other country. nm
All of CBays work goes to India. nm
Most of their work is done in India by Indian MTs. sm
Tell your lead person you need more work and commit to it. They will work with you if you are good with a high accuracy rating.

Good luck - been there, done that, ain't going back ever!
Thank NAFTA for work going to India
AAMT cannot discriminate because of this law (I asked them years ago).  I think 50% of new MTs being from India shows their determination and pursuit of excellence; perhaps American MTs need to follow their example and compete! I challenge MTs to be the best they can, and that is at this pont determined by their ability to pass the CMT exam. Go, girls!
Exactly. India work stinks.
You are a fool to think US work won't go to India
Happened to a group of us. We had a US force and India force, and guess what, it was more cost efficient to send ALL work overseas, hence all US employees laid off. You really are naive to think they won't do that someday, but I hope you drain their pockets dry before they do.
What has sending work to India done?
We have upset the economy of India, creating an even larger rift and making the poor even poorer because we have inflated the economy in the cities and of those who have had a chance to be educated. The poor have lost even more footing.

We have lost job opportunities for our own Americans, but the companies continue charge the hospitals the same amount for transciption, however their overhead continues to drop, corporate salaries continue to increase and our rate of pay stays the same or drops.

India is a country that allows very very little importing of anything made in the US, so it is a 1 way deal for them.

The individuals from other companies do not pay taxes, so we continue to pay to support those in our country who have gone on the public roles for aid and assistance.
Wouldn't it be nicer to have some of these people working again?

Yes they do send work to India
I know because they told someone I know who is a facility that they would if they wanted their work sent over there.
go to India and work with those people sm
you support so well.
I wonder why they don't send a lot or all of their work to India? That's where a lot of work&
I *do* work at Precyse and most of the work is going to India
Let's see...lousy sound quality, dictators with no skill, unavailable QA, running out of work.nm
Yes that is the company MQ uses to send work to India.
I edit the work that comes back from India. (sm)
Not sure why they did not tell you the truth. That REALLY bothers me.
Anyone know anything about Cbay out of Maryland and if all their work goes to India. Do they use any
American MTs or what is the deal.
MDI-FL has India contact they supply work to. nm
Yeah..they are dishonest. They most certainly are in India. Do you really want to work for someone
that is dishonest?? not me..
Check the archives. Most work done in India, they
have office in India.  I have never seen anything good about them. 
Webmedx does NOT send work to India.
Transcend most certainly does send work to India.
And they are proud to have these partners
Plenty of work if you live in India
Correct --did NOT off-shore work to India sm
The rest of the post was **...SENT WORK TO INDIA A FEW MONTHS AGO** making it sound like MTs were laid off BECAUSE their work went to India.

If you have any familiarity with this company, you know that the none of the DRC/Acusis accounts are allowed by the clients to be typed outside of the US.

So YES, there was a lay-off, but NO it didn't have anything to do with India.

PS: Offshore and outsource are not the same thing. But you know that, too, right? ;-)
It's not just overhiring. They are sending the best work to India.
They have always sent work there but I believe they have geared up these efforts in the past six months, and the easiet work (ER). That is when I noticed there was not consistent work.  I had to move on and so will others.